At Umrah Companions we appreciate the trust you place in us to help organize your sacred journey - and we take that responsibility very seriously. To help ensure you are thoroughly prepared for you trip or to answer any of your outstanding questions, we have provided you with some Frequently Asking Questions below. Need additional help? Contact us and we will be sure to assist you.
Umrah Companions operates on the philosophy that pilgrims are not just regular travellers but the Guests of Allah SWT. By serving pilgrims honestly, transparently, and responsibly, we can ensure our customers experience a frictionless journey full of. Our team is striving to positively change the pilgrim’s experience of Umrah and Hajj.
We are North American professionals leveraging our Western training and Eastern values to uplift the religious travel and hospitality sector by highlighting the Pilgrim every step of the way. We also have diligent, accessible teams in Mecca and Madinah to ensure you feel informed, safe and helped from arrival to return.
In the Post COVID-19 world now more than before, pilgrims need qualified, informed, and sincere advisors to support their life changing journey. Airline policy, Hotel rules, and Visa regulations are changing overnight which can be incredibly challenging for pilgrims to keep up with. We are integrated with Saudi Arabian Ministry of Hajj and Umrah’s MAQAM distribution system – which means we have exclusive access to information and communication with the Saudi regulatory bodies. Our partnerships with airlines, hotels and transportation services in Mecca and Madinah gives us the confidence to promise you a safe and easy journey. At Umrah Companions, we stay ahead of the curve to deliver our customers the most accurate and relevant information in uncertain times to serve the guests of Allah SWT.
From our digital platform, pilgrims and Umrah organizers can make all their travel arrangements including flights, hotel bookings, ground transport arrangements, guidance services and e-visa registration. From the comfort of your home, Umrah Companions is your friend in Mecca and Madinah here to help you visit the House of Allah SWT. Inquire Now to start your Umrah journey with us!
There are mainly two types of visas available for travellers to Saudi Arabia aiming to perform Umrah - Tourist Visa & Umrah Visa.
Tourist Visa
Citizens from 49 are eligible countries (Click here to find out if your country is eligible! https://visa.visitsaudi.com/) to receive a Tourist visa either by applying online at saudivisit.com or upon arrival at the Airports of Saudi Arabia. However, due to COVID-19 related restrictions, the on-arrival visa service is still suspended. In case a traveler is a permanent resident of the eligible 49 countries but not a citizen, then a tourist visa can be applied at the Saudi Embassy of the country of residence. Citizens of other countries that are not included in the list of eligible countries having valid tourist visa of USA or Schengen may also qualify for a Saudi tourist visa from a Saudi Arabian embassy or upon arrival at Saudi Airports (once this service resumes).
Tourist visas are valid for 12 months & allow multiple entry. In each entry, tourists can stay up to 90 days in Saudi Arabia. Currently, travellers with two doses of approved vaccination Astra-Zenica, Pfizer, Moderna or a single dose of Johnson n Johnson with documentary proof are permitted to enter Saudi Arabia on tourist visa. There are no age limit restrictions to get a tourist visa. Travelers who have completed two doses of the Sinopharm or Sinovac vaccines will be accepted if they have received an additional dose of one of the four vaccines approved by the Kingdom.
Umrah may be performed on a Tourist Visa.
Umrah Visa
Umrah visas can be issued through an online travel agency like UmrahCompanions.com or by a traditional travel agent with an active Umrah contract. It is a single entry, 30 days validity visa that can be obtained once a hotel and ground transport services package is reserved.
Currently, travellers with two doses of approved vaccination AstraZeneca, Pfizer, Moderna and J&J/Janssen with documentary proof are permitted to enter Saudi Arabia on Umrah visa. Pilgrims who have completed two doses of the Sinopharm or Sinovac vaccines will be accepted if they have received an additional dose of one of the four vaccines approved in the Kingdom.
Currently, children below the age of 12 years are not eligible for Umrah visa.
Pre-Travel
Travel and Arrival
Transport
Check In
Zayaraat (Historical Sightseeing) + Experiences
Return
Tawakalna: Saudi Health App. Required to enter inside buildings including hotels, mosques, restaurants, malls etc.
Registering with Tawakalna must be done using a Saudi phone number from a Saudi SIM card which can be purchased at the airport of arrival.
Eatmarna: Pilgrimage Booking App. Required to book Umrah time slot, prayers in the Holy Mosques and the Rawdah, and visitation of the Prophet’s grave SAW
Registering with Eatmarna must be done using a Saudi phone number from a Saudi SIM card which can be purchased at the airport of arrival.
Note: Currently, children below the age of 12 years are not eligible to perform Umrah or enter the Holy Mosques.
Visitors from eligible countries can apply online through the tourism e-portal at visa.visitsaudi.com. Visitors from countries not currently eligible for the e-visa can apply for a consulate visa via www.mofa.gov.sa.
The cost for a tourist eVisa is SAR 525, and a processing fee of SAR 10 for all applicants. The visa cost includes a fee for full health insurance.
Travelers who already hold a valid tourism visa which does not include COVID insurance will be required to pay a fee of SAR 40 on arrival at the airport to secure the necessary insurance.
Quarantine is no longer required from any country or visa type!
Currently, travellers with two doses of approved vaccination Astra-Zenica, Pfizer, Moderna or a single dose of Johnson n Johnson with documentary proof are permitted to enter Saudi Arabia on tourist visa. There are no age limit restrictions to get a tourist visa. Travelers who have completed two doses of the Sinopharm or Sinovac vaccines will be accepted if they have received an additional dose of one of the four vaccines approved by the Kingdom.
Your most recent dose must be MORE than 14 days prior to you arrival in Saudi Arabia!
You may be required to visit a hospital or quarantine if a PCR test returns positive.
Your expenses will be covered by COVID-19 insurance.
Tourist visa holders require COVID-19 insurance, which is included in the price of your tourist visa.
If you are a resident in one of the suspended countries, you can enter the Kingdom with a valid tourist visa as long as you stay for 14 days in another third country not on the suspended list We advise to always check with your carrier before flying into the Kingdom as regulations can change suddenly.
Not to worry, we’ve got you covered. Email us at support@umrahcompanions.com with any questions or concerns you may have and someone from our team will get back to you in 1 to 3 business days.
Click here