Umrah Navigator
1Why I need services of Umrah Companions?

Umrah Companions operate on the philosophy that pilgrims are the Guest of Allah swt not the regular travelers. By serving them honestly, transparently, and responsibly we can create the happiness for these guests. Our team is striving to positively change the pilgrim’s experience of Hajj & Umrah.

We are corporate America trained professionals committed to religious travel and hospitality services to uplift this sector with next level of pilgrim focused products & services.

In post Covid-19 world now more than before, pilgrims need qualified, informed, and sincere advisors to support this life changing journey. Airlines, Hotels, Visa Rules are changing overnight, and we make sure that we stay on top of all these situations in these uncertain times to serve the guests of Allah swt.

From our digital platform pilgrim and Umrah organizers can make all arrangements including flights, hotel bookings, ground transport arrangements, guidance services and even e-visa to travel. Without any hassle to visit multiple agencies and making tens of phone calls now you can have a fully digital experience at the comfort of your home or office.

2 How many types of Visas available for travellers intending to perform Umrah?

There are mainly two types of visas available for travellers to Saudi Arabia aiming to perform Umrah, Tourist Visa & Umrah Visa.

Tourist Visa

Citizens from 49 countries are eligible to receive Tourist visa either by applying online at saudivisit.com or upon arrival at the Airports of Saudi Arabia. However, due to Covid-19 related restrictions on-arrival visa service is still suspended. In case, traveler is a permanent resident of these 49 countries but not citizen then tourist visa can be applied at Saudi Embassy in the country of residence. Citizens of other countries that are not included in the list of eligible countries having valid tourist visa of USA or Schengen may also qualify for Saudi tourist visa from Embassy of Saudi Arabia or upon arrival at Saudi Airports (once this service resumes).

Tourist visa validity is for 12 months & it allows multiple entry. In each entry tourist can stay up to 90 days in Saudi Arabia. Currently, travellers with two doses of approved vaccination Astra-Zenica, Pfizer, Moderna or a single dose of Johnson n Johnson with documentary proof are permitted to enter Saudi Arabia on tourist visa. There are no age limit restrictions. Travelers who have completed two doses of the Sinopharm or Sinovac vaccines will be accepted if they have received an additional dose of one of the four vaccines approved in the Kingdom.

Umrah Visa

Umrah visa can be issued through an online travel agency like umrahcompanions.com or by a traditional travel agent with active Umrah contract. It’s a single entry 30 days validity visa that can be obtained once a confirm hotel, ground transport, meet & greet services package is reserved.

Currently, travellers with two doses of approved vaccination AstraZeneca, Pfizer, Moderna and J&J/Janssen with documentary proof are permitted to enter Saudi Arabia on Umrah visa. Pilgrims who have completed two doses of the Sinopharm or Sinovac vaccines will be accepted if they have received an additional dose of one of the four vaccines approved in the Kingdom.

Currently, children below the age of 12 years are not eligible for Umrah visa.

3What is an Umrah Permit? Can traveller pray at Masjid Al Haram or Prophet Mosque in Madinah?

Currently, travellers, residents or citizens of Saudi Arabia intend to perform Umrah, pray at Masjid Al Haram or Prophet Mosque, Madinah are required to make advance appointment using Eatmarna or Tawakkalna mobile Apps available on App store & Google Play.

Sometimes, these appointments are hard to make depending on the day of the week and number of visitors attending the prayers.

Currently, children below the age of 12 years are not eligible for Umrah visa.

4 Who can make Umrah permit & prayers at Haramain appointments?

Tourist visa holders upon arrival at Kingdom of Saudi Arabia make these appointments themselves using the purpose-built mobile Apps once they have a local mobile number and their vaccination records are updated in Ministry of Health system. Please note, it may take few days after your arrival in the Kingdom before you are able to perform Umrah or pray at Holy Mosques.

However, in case of Umrah visa holder your Travel Agent can make these appointments in advance before your departure to Saudi Arabia. Travelers can also make their own appointments once they reach Saudi Arabia.

Your Hotel can also facilitate these appointments upon your behalf.

Currently, children below the age of 12 years are not eligible for these appointments hence can’t perform Umrah or pray at both Holy Mosques.

5 What type of Visa is better to perform Umrah?

If you are eligible for tourist visa and flexible to travel Saudi Arabia without Ihram from your departure Airport and willing to wait few days before getting the Umrah appointment, then Tourist visa is suitable for your travel. As a Tourist visa holder, you have more flexibility in hotel and transport reservations by either making such bookings by yourself or you can use our services where we offer full land packages excluding flights.

Umrah visa is better for the pilgrims who wants to have certainty in their travel plan and performance of the rituals. However, currently Umrah visa is available only from certain countries in limited numbers.

6Can I enter Saudi Arabia as a tourist?

Yes. Saudi Arabia reopened to international visitors on 1 August 2021.

All visitors will be required to hold a valid tourist visa to enter the Kingdom, a negative PCR test taken no more than 72 hours before departure and be fully vaccinated against COVID-19. Travelers will also need to have COVID-19 insurance while in the Kingdom. The cost of this insurance will be included in the fee for the tourist visa.

7 Which countries remain closed for travel into Saudi Arabia?

Saudi Arabia is currently closed to all those travelling from the following countries:

Afghanistan
Argentina
Brazil
Egypt
Ethiopia
India
Indonesia
Lebanon
Pakistan
South Africa
Turkey
United Arab Emirates
Vietnam

All permitted visitors will be required to hold a valid tourist visa to enter the Kingdom, a negative PCR teat taken no more than 72 hours before departure and be fully vaccinated against COVID-19. Travelers will also need to have COVID-19 insurance while in the Kingdom. The cost of this insurance will be included in the fee for the tourism visa.

8Can visitors residing in a country on the suspended list enter Saudi Arabia after spending time in a third country not on the suspended list?

Yes. If you are a resident in one of the suspended countries, you can enter the Kingdom with a valid tourist visa as long as you stay for 14 days in another third country not on the suspended list We advise to always check with your carrier before flying into the Kingdom as regulations can change suddenly.

9How do I know if I am eligible for the tourist eVisa?

You can see if your country is eligible for the eVisa program by checking the listing on VisaSaudi.com page. All countries not listed can also apply for a consulate tourist visa through their nearest Saudi Arabian Embassy via www.mofa.gov.sa.

10How can I obtain a tourist eVisa?

Visitors from eligible countries can apply online through the tourism e-portal at visa.visitsaudi.com. Visitors from countries not currently eligible for the e-visa can apply for a consulate visa via www.mofa.gov.sa.

11How much does a tourist eVisa cost?

The cost for a tourist eVisa is SAR 525, and a processing fee of SAR 10 for all applicants. The visa cost includes a fee for full health insurance.

Travelers who already hold a valid tourism visa which does not include COVID insurance will be required to pay a fee of SAR 40 on arrival at the airport to secure the necessary insurance.

12My country is not included in the tourist eVisa program. Can I still get a tourist visa?

Visitors from countries not currently eligible for the tourist eVisa can apply for a consulate visa via www.mofa.gov.sa.

Please note that Saudi Arabia remains suspended to all those travelling from the following countries: Afghanistan, Argentina, Brazil, Egypt, Ethiopia, India, Indonesia, Lebanon, Pakistan, South Africa, Turkey, United Arab Emirates and Vietnam.

13I hold a Schengen visa. Can I get a tourist visa on arrival in Saudi Arabia?

No. Visa on arrival is currently suspended for safety reasons. Visitors should obtain a visa before departure and include their visa number when they register their vaccination details on the government portal at muqeem.sa/#/vaccine-registration/home.

14I already have a ticket and a valid tourist visa that I purchased before the suspension of international travel to the Kingdom on 15th March 2020. Can I still use them?

Visitors who are fully vaccinated and hold a valid ticket and tourist visa may enter the country normally, subject to any adjustments to ticket costs imposed by the airline.

15I have an unused tourist family visa purchased before the international travel suspension in March 2020. Can I still use this visa for my family to travel to Saudi Arabia?

All members of the family including children cannot enter unless fully vaccinated. You can extend an unused visa by visiting Enjaz webpage. You will need the visa number and the passport number to complete this extension.

16Can tourist visa holders enter Saudi Arabia through land ports?

Yes, tourist visa holders can enter the country through any formal port of entry including land borders

17Which vaccines are accepted by Saudi Arabia?

Approved vaccines include AstraZeneca, Pfizer, Moderna and J&J/Janssen. Travelers are considered fully vaccinated following two doses of AstraZeneca, Pfizer, Moderna or one dose of J&J/Janssen, with the last dose administered at least 14 days prior to arrival into the Kingdom.

Travelers who have completed two doses of the Sinopharm or Sinovac vaccines will be accepted if they have received an additional dose of one of the four vaccines approved in the Kingdom.

18Do I have to quarantine or isolate upon arrival?

Only visitors who are fully vaccinated against COVID-19 with an approved vaccine will be able to enter the country. Vaccinated visitors do not need to isolate upon arrival.

19How do I prove I have been vaccinated?

All travelers should obtain a vaccination certificate issued by the relevant health authority in their home country. This certificate should be shown to immigration officials upon entry and carried at all times while in the country. Visitors should register their vaccination details on the government portal at muqeem.sa/#/vaccine-registration/home no more than 72 hours before departure.

20Will I be able to enter Saudi Arabia as a tourist, with only partial vaccination?

No. Only fully vaccinated visitors can enter the country - two doses of Pfizer, Moderna or Astra Zeneca. Or one dose of J&J / Janssen or two doses of Sinopharm or Sinovac plus one dose of any other previous four.

21If I have one dose of AstraZeneca and the second of Pfizer, can I enter Saudi Arabia with a tourist visa or does both doses need to be of the same vaccine?

As long as you have had two doses of one of the vaccines recognized by Saudi Arabia, you will be allowed to enter the Kingdom.

22Why are the Sinopharm and Sinovac vaccines not recognized by Saudi Arabia?

The Ministry of Health recognizes those vaccines that have been approved by the Saudi Food and Drug Administration (SFDA) for use in the country. The SFDA is testing other vaccines and the list of accepted vaccines will be enlarged as they are approved.

Travelers who have completed two doses of the Sinopharm or Sinovac vaccines will be accepted if they have received an additional dose of one of the four vaccines approved in the Kingdom.

23If I am vaccinated, do I still need to present a negative PCR certificate?

Yes. All visitors must provide a negative PCR test taken no more than 72 hours before departure. Visitors should also register their vaccination details on the government portal at muqeem.sa/#/vaccine-registration/home no more than 72 hours before departure.

24What happens if I test positive while in Saudi Arabia?

All travelers must have COVID-19 insurance while in the Kingdom. The cost of this insurance will be included in the fee for the tourist visa. Travelers who display symptoms of COVID should report to one of Saudi’s many world class health facilities for testing and treatment as required.

25How do I obtain COVID health insurance?

Health insurance is included within the fee for the tourist visa and covers all COVID-19 related medical expenses.

Travelers who already hold a valid tourist visa which does not include COVID insurance will be required to pay a fee of SAR 40 on arrival at the airport or land border to secure the necessary insurance.

26I have a valid tourist visa. How do I pay for my COVID health insurance?

Your COVID insurance fee will be collected at the airport or land border. There will be a dedicated desk to provide this service.

27How do I get my COVID insurance when I pay at the airport?

Your insurance status will be marked electronically against your valid tourist visa.